Good Evening Christine,
I had came in last Tuesday and you are not my agent but you helped me that day. I wanted to thank you for taking the time and helping with my payment and helping me understand my policy. I am extremely appreciative of you finding out about me not having rental car services and applying those services for me. You were very effective and I thank you for your genuine care and concern. It was a pleasure having meet you and look forward to continue doing business with you.